Anubis Market FAQ
Answers to the questions buyers ask before the first order. If yours is not here, write to us via the PGP key. Replies land within twenty-four hours.
Is Anubis Market safe to use
Anubis Market runs on Tor since 2024. Every vendor uses escrow for payments. New sellers require a 2-of-3 multisig setup. Accounts have two-factor authentication after registration. Support responds within hours during disputes. If a link feels off, check the official mirrors before entering credentials.
Which mirror should I open first
Open any of the three listed mirrors. They all lead to the same interface. Login credentials remain valid across all links. Pick the one that loads fastest for your network connection. The content stays identical regardless of which entry point you choose.
What coins can I deposit
Bitcoin and Monero. Monero is the default currency for new accounts. Deposits confirm once Bitcoin hits one confirmation level or Monero reaches two. No other cryptocurrencies process through the checkout system currently.
How does escrow protect my order
Payment holds in escrow until you mark delivery complete. Vendors only receive funds when you release them manually. The dispute panel steps in if items never arrive or quality fails standards. First responses happen within hours. Most cases resolve inside one work week.
How long do deposits and withdrawals take
Deposits credit instantly upon sufficient confirmations. Withdrawals usually hit your wallet within one hour. Peak traffic windows extend processing to several hours occasionally. Check network congestion before assuming delays indicate problems.
Does the market ship to Europe, USA, Latin America and Canada
Yes. Shipping estimates vary by region. Europe takes five to ten days typically. USA orders move in five to twelve days. Latin America requires seven to fifteen days. Canada matches European timelines at five to ten days. These serve as general guidelines rather than guarantees.
Do I need an email to register
No. Registration asks only for a nickname and password. Email addresses do not factor into the sign-up flow. You enable two-factor authentication immediately after creating the profile. This keeps personal contact details out of the initial database structure entirely.
How do I set up 2FA
After registering, navigate to security settings. Add your authenticator app details there. Enable the toggle to activate protection. Keep backup codes stored securely offline. This step completes your basic account hardening process before placing any real orders on the platform.
What is the PGP key for
PGP encrypts private messages between users. It also signs important announcements from administration. Verifying signatures confirms information authenticity. Store your own key safely but keep ours accessible for checking market notices regularly throughout your usage period.
What happens if my order does not arrive
File a dispute through the standard channel. Include tracking numbers or evidence of non-receipt. The panel reviews materials quickly. Responses appear within hours normally. Resolution occurs within a work week in most scenarios based on available proof submitted by both parties.
What if none of the mirrors load
Check your Tor client connectivity first. Clear browser cache and restart the client. Try connecting later when network peaks subside. All mirrors serve identical content, so persistence usually resolves temporary routing failures without needing technical support intervention from staff.
How do I contact support
Support handles inquiries exclusively via encrypted PGP mail. No live chat exists for tickets. Send detailed questions with relevant order IDs included. Expect replies within twenty-four hours maximum. Attach screenshots if explaining visual glitches encountered during navigation.
Still stuck
Write to our PGP address directly. Include subject lines clearly. We reply within twenty-four hours guaranteed. Keep your original message handy for reference while waiting. Simple queries get faster answers generally. If the market itself will not load, start with the troubleshooting order.